Woman says UnitedHealth sent her 500 denial letters in 5 days

A Maine woman said she has been mailed more than 500 letters in five days from UnitedHealthcare, the insurance arm of UnitedHealth Group, according to News Center Maine.

Stephanie Lay said hundreds of the letters were sent to her son, who receives treatment for severe autism, but were addressed to the Maine Department of Health and Human Services in Cincinnati, Ohio. The official Maine website lists the DHHS' location as Augusta, Maine.

The letters were for denied claims she did not make, and many of them said UnitedHealthcare denied $54, or $0. The claims date back to 2016.

UnitedHealthcare said it is looking into the mailings.

More articles on payers:
BCBS of North Carolina CEO charged with DWI, child abuse after car crash
10 states with least competitive insurance markets
North Carolina insurance commissioner calls on BCBS to name interim CEO after leader's arrest

Copyright © 2024 Becker's Healthcare. All Rights Reserved. Privacy Policy. Cookie Policy. Linking and Reprinting Policy.


Top 40 articles from the past 6 months